Help

Frequently Asked Questions

How do I track my order?

Use the Track Order page and enter your order number from your confirmation email.

Can I change or cancel my order?

Contact us within 2 hours of placing your order and we will try to help before it ships.

Do you offer refunds?

Yes. See our Returns page for eligible items and timeframes.

How do I join the waitlist?

Tap Join waitlist on sold-out or early-access items and we will notify you when they are available.